Frequently Asked Questions
Everything you need to know about shopping with FIELDWORK.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please ensure all tags and packaging are intact to receive a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, FIELDWORK ships to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I contact customer support?
Our team is available Monday through Friday, 9am to 5pm EST. You can reach us via the contact form on our website or by emailing [email protected].